Regulations on the sale of alcohol on the Internet

Informations about company

1. The folkstar.pl online store is owned by: FOLKSTAR sp. z o.o. ul. Stanisławskiego 10, 99-400 Łowicz, NIP: 8341893954
2. The activity was reported to the Business Activity Register and registered by the Mayor of Łowicz under registration number 7636.
3. The folkstar.pl online store is open 24 hours a day and it is possible to place orders at all times, excluding the time when technical work is being performed, about which customers are informed.
4. Telephone contact regarding orders is possible from Monday to Friday, excluding public holidays, between 8 a.m. and 4 p.m. by phone: 792 877 799 (call cost according to your operator's price list) or by e-mail zamowienia@folkstar.pl.

Product descriptions and photos

1. All products available in the store are new. If there are deviations from this standard, this information will be clearly indicated in the description.
2. If you have any doubts about the products before placing an order, please contact us by phone or e-mail.

Prices

1. Prices are given in Polish zloty and include VAT. The price does not include the costs of shipping the goods to the customer and any customs duties.
2. The price given for the product is the price binding for both parties at the time of commencement of the order for the goods.
3. The store reserves the right to change prices, introduce promotional campaigns and sales, make changes to them and terminate them without giving a reason.
4. The presented offer does not constitute an offer within the meaning of the provisions of the Civil Code.

Orders and delivery

1. Orders are processed from Monday to Friday from 8 a.m. to 4 p.m.
2. The order processing time is counted from the moment of receiving information about the payment being credited to Folkstar's account or the selection of cash on delivery.
3. Products are reserved for orders for a period of 7 days. If the payment is not credited to Folkstar's account by then, they are unblocked against other orders.
4. Incoming transfers are checked once a day, between 11 a.m. and 11:30 a.m. Any credits to the company's account after 11:30 a.m. are collected the next day, excluding public holidays and weekends.
5. Order processing time does not include delivery time.
6. If the placed order includes products with different availability status, the ordered products will be shipped when the entire order is completed.
7. In the event of unavailability of the ordered product, the Customer is informed about this fact by a store employee and decides how to complete the remaining part of the order (partial execution, extension of waiting time for the missing product, replacement of the missing product with another one at the same price or cancellation of the entire order). without incurring additional costs.
8. Placing an order is tantamount to the Ordering Party's consent to the storage and processing of personal data by Folkstar in order to complete the order. The customer has the right to access, correct and request the cessation of the use of his or her personal data in accordance with the Personal Data Protection Act of August 29, 1997.
9. For orders over PLN 150, shipping is free (applies only to shipping within Poland).

Payments

1. The customer can choose the following payment method:
   • upon receipt of the goods (only if the shipment is to be made within the territory of Poland),
   • prepayment by credit card,
   • prepayment to bank account.
2. Payment details:
   FOLKSTAR sp. z o.o.
   Stanisławskiego 10
   99-400 Łowicz
   Bank name: Santander Bank Polska S.A.
   Bank address: al. Jana Pawła II 17, 00-854 Warszawa
   Account number: 07 1090 2590 0000 0001 4438 2528
   IBAN: PL 07 1090 2590 0000 0001 4438 2528
   SWIFT: WBKPPLPP
3. When making a payment, please provide your order number and your personal details.
4. The customer chooses the payment method when ordering goods.
5. Orders not paid within 14 days, counting from the day following the date of submission, will be canceled. If you pay the fee after this date, please inform us by e-mail or telephone.
6. Order packages always include a receipt and a document called ''Order from customer''.

Personal data and privacy policy

1. Due to the entry into force on May 25, 2018 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the directive 95/46/EC (General Data Protection Regulation "GDPR"), we inform you that:
   1. The administrator of the Customer's personal data collected via the Store is the Seller Marta Boczyńska, President of the Management Board of the company under the name FOLKSTAR sp. z o. o. Contact details: tel. 792 877 960, e-mail biuro@folkstar.pl
   2. The Seller processes personal data:
      • in order to conclude a sales contract based on your interest in our offer (basis in Article 6(1)(B) of the GDPR);
      • in order to perform and on the basis of the sales contract concluded by you with us (basis pursuant to Article 6(1)(B) of the GDPR);
      • in order to exercise the right to withdraw from the contract pursuant to Art. 27 of the Act of May 30, 2014 on consumer rights (basis: Article 6(1)(C) of the GDPR);
      • in order to exercise the rights under the warranty or guarantee arising from the Act of April 23, 1964, Civil Code (based on Article 6(1)(C) of the GDPR);
      • for evidentiary (archival) purposes to secure information in the event of a legal need to prove facts, which is our legitimate interest (based on Article 6(1)(F) of the GDPR);
      • in order to possibly determine, pursue or defend against claims, which is our legitimate interest (basis in Article 6(1)(F) of the GDPR);
      • in order to measure customer satisfaction and determine the quality of our service, which is our legitimate interest (based on Article 6(1)(F) of the GDPR);
      • in order to send our marketing offers (newsletter), information regarding promotions, new products in our store (based on Article 6(1)(A) of the GDPR).
      • in order to fulfill the legal obligation of the Administrator regarding the correct tax settlement of transactions (basis in Article 6(1)(C) of the GDPR).
   3. Personal data will be stored for the duration of the contract, and after its completion for the time specified in applicable law or until the claims expire. Personal data stored for the purpose of sending commercial information electronically will be processed until the consent is withdrawn.
   4. Personal data will be made available to the following categories of entities:
      • our subcontractors, i.e. entities we use to process them: accounting company, courier companies, law firm, IT services.
      • other independent recipients: banks and lessors whose activities enable the purchase of goods in our online store on an installment basis or leasing the purchased item.
   5. Each person whose data is processed, to the extent resulting from legal provisions, has the right to access their data and rectify it, delete it, limit processing, the right to transfer data and the right to object to data processing.
   6. If you consent to the processing of personal data for marketing purposes, i.e. receiving the Newsletter or SMS electronically, each person whose data is processed has the right to withdraw consent at any time by sending an e-mail to biuro@folkstar.pl. Revocation consent does not affect the lawfulness of data processing carried out on the basis of consent before its withdrawal.
   7. In case of doubts related to the processing of personal data, any person may contact the Administrator with a request for information. Notwithstanding the above, everyone has the right to lodge a complaint with the supervisory authority - the President of the Personal Data Protection Office.
2. The Seller undertakes to protect personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 /EC (General Data Protection Regulation "GDPR").
3. Detailed rules for collecting, processing and storing personal data used to process orders by the store are described in Private policy.